Privacy Policy
Effective Date: August 18, 2026
Last Updated: August 18, 2026
Rvseatbed is a trading name operated by **Shenzhen Zhongkechi Technology Co.,Ltd. ** (“Rvseatbed,” “we,” “us,” or “our”).
We respect your privacy and are committed to protecting the personal information you provide when visiting **https://rvseatsbed.com/**, requesting a quotation, contacting our sales team, or doing business with us.
This Privacy Policy explains what information we collect, how we use it, who we may share it with, how long we retain it, and the rights available to you.
1. Who We Are
Rvseatbed is a manufacturer and supplier of RV seat beds, camper van conversion seats, driver seats, seat frames, swivel bases, sliding tracks, and related vehicle conversion accessories.
**Business name:** Rvseatbed / [FULL LEGAL COMPANY NAME]
**Address:** Building 4, Chunhe Yayuan, Ma’anshan, Shajing, Bao’an District, Shenzhen, Guangdong Province 518000, China
**Email:** [amyzhang8567@gmail.com](mailto:amyzhang8567@gmail.com)
**WhatsApp / WeChat:** +86 178 2060 4381
**Website:** https://rvseatsbed.com/
For questions about this Privacy Policy or the use of your personal information, please contact us using the details above.
2. Information We Collect
Information You Provide to Us
When you submit an inquiry, request a quotation, communicate with our sales team, or place an order, we may collect:
* Your full name;
* Company name and job title, if provided;
* Business email address;
* Telephone, WhatsApp, or WeChat number;
* Country, city, and postal or ZIP code;
* Vehicle model and conversion type;
* Product interests;
* Required quantity;
* Upholstery, colour, dimensions, logo, and other customization requirements;
* Quotation, order, shipping, and payment information;
* Files, drawings, images, or specifications you send to us;
* The contents of messages and communications between you and Rvseatbed.
Please do not submit sensitive personal information that is not necessary for us to respond to your inquiry or process your order.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website hosting, security, analytics, or cookie systems, including:
* IP address;
* Browser type and version;
* Device type and operating system;
* Referring website;
* Pages visited and time spent on the website;
* Date and time of access;
* General location derived from the IP address;
* Cookie identifiers and website usage data;
* Error logs and security information.
This information helps us operate, secure, maintain, and improve our website.
3. How We Use Your Information
We may use your personal information to:
* Respond to inquiries and quotation requests;
* Recommend suitable seat models and configurations;
* Prepare quotations, samples, invoices, and contracts;
* Communicate about product specifications, pricing, production, and delivery;
* Process and fulfil orders;
* Arrange shipping, customs documentation, and after-sales support;
* Provide customization, OEM, and ODM services;
* Maintain business and transaction records;
* Improve our products, website, customer service, and marketing;
* Prevent fraud, spam, abuse, and website security threats;
* Comply with legal, tax, accounting, customs, and regulatory obligations;
* Send product updates or marketing communications where you have requested them or where permitted by applicable law.
We do not use personal information for automated decision-making that produces legal or similarly significant effects.
4. Legal Bases for Processing
Where the European Union General Data Protection Regulation, UK GDPR, or similar laws apply, we rely on one or more of the following legal bases:
* **Pre-contractual steps and contract performance:** to respond to a quotation request, discuss specifications, process an order, and provide products or services;
* **Legitimate interests:** to operate our business, communicate with business customers, improve our website, prevent fraud, and protect our legal rights;
* **Consent:** where you specifically agree to receive marketing communications or accept optional cookies;
* **Legal obligations:** where we must retain or disclose information to comply with applicable laws, accounting requirements, customs procedures, or regulatory requests.
Where processing is based on consent, you may withdraw your consent at any time.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
* Keep the website functioning correctly;
* Remember user preferences;
* Protect the website against spam and security threats;
* Understand website traffic and visitor behaviour;
* Measure the performance of website pages and marketing activities.
Some cookies are essential for the website to operate. Non-essential analytics or advertising cookies should only be used where permitted by applicable law and, where required, after you provide consent.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.
6. How We Share Information
We do not sell or rent your personal information.
We may share personal information only when reasonably necessary with:
* Website hosting, maintenance, form-processing, security, and analytics providers;
* Email, telephone, WhatsApp, WeChat, and other communication service providers;
* Payment service providers and financial institutions;
* Freight forwarders, carriers, customs agents, and logistics providers;
* Testing laboratories, installation partners, or technical service providers when required for your project;
* Professional advisers, including accountants, auditors, insurers, and legal advisers;
* Government authorities, regulators, courts, or law enforcement agencies where disclosure is legally required;
* A purchaser, investor, or successor if our business or assets are sold, transferred, or reorganized.
Service providers are permitted to process personal information only for the services they provide to us and subject to appropriate confidentiality and security requirements.
7. International Data Transfers
Rvseatbed operates from China and serves customers in multiple countries.
When you contact us, your personal information may be transferred to, stored in, or processed in China or other countries where our service providers operate. Data protection laws in these countries may differ from those in your country.
Where required by applicable law, we use appropriate contractual, organizational, or other lawful safeguards for international transfers of personal information.
8. How Long We Retain Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Our normal retention periods are:
* General inquiries and quotation records: up to 24 months after our last communication;
* Active customer and order records: for the duration of the business relationship;
* Contracts, invoices, shipping records, and transaction documents: for the period required by applicable tax, accounting, customs, and commercial laws;
* Marketing contact information: until you unsubscribe, object, or ask us to delete it;
* Website security and technical logs: only for as long as needed for security, troubleshooting, and website administration.
We may retain information for a longer period where necessary to establish, exercise, or defend legal claims or comply with legal obligations.
9. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email service, messaging platform, or method of transmission over the Internet can be guaranteed to be completely secure. You should avoid sending highly sensitive or confidential information through an unsecured communication channel.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
* Request information about how we process your personal data;
* Request access to the personal data we hold about you;
* Ask us to correct inaccurate or incomplete information;
* Ask us to delete your personal information;
* Request restriction of processing;
* Object to certain uses of your information;
* Request a portable copy of information you provided to us;
* Withdraw consent at any time where processing is based on consent;
* Opt out of direct marketing communications;
* Lodge a complaint with your local data protection authority.
These rights may be subject to legal limitations and exceptions.
To exercise a privacy right, contact us at **[amyzhang8567@gmail.com](mailto:amyzhang8567@gmail.com)**. Please include your name, contact details, and a description of your request. We may need to verify your identity before completing the request.
11. Marketing Communications
We may send product news, company updates, or promotional communications only where permitted by applicable law.
You may stop receiving marketing communications at any time by:
* Clicking the unsubscribe link in an email, where available;
* Replying to the message and asking us to stop;
* Contacting us at [amyzhang8567@gmail.com](mailto:amyzhang8567@gmail.com).
Opting out of marketing will not prevent us from sending communications relating to an active quotation, order, shipment, warranty claim, or other existing business relationship.
12. California Privacy Rights
Where the California Consumer Privacy Act and California Privacy Rights Act apply, California residents may have rights to request access, correction, or deletion of personal information and information about the categories of personal information collected, used, or disclosed.
Rvseatbed does not sell personal information. We do not discriminate against individuals for exercising applicable privacy rights.
Requests may be submitted to **[amyzhang8567@gmail.com](mailto:amyzhang8567@gmail.com)**.
13. Children’s Privacy
Our products and services are intended for businesses, professional vehicle converters, distributors, dealers, and adult consumers.
We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided personal information through our website, please contact us so that we can investigate and delete it where appropriate.
14. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, messaging services, or embedded content.
We are not responsible for the privacy, security, or content practices of third parties. You should review the privacy policy of each third-party service before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, website functions, service providers, or legal obligations change.
The latest version will be published on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
16. Contact Us
If you have questions, concerns, or requests concerning this Privacy Policy or your personal information, contact:
**Rvseatbed / [FULL LEGAL COMPANY NAME]**
Building 4, Chunhe Yayuan, Ma’anshan, Shajing, Bao’an District
Shenzhen, Guangdong Province 518000
China
**Email:** [amyzhang8567@gmail.com](mailto:amyzhang8567@gmail.com)
**WhatsApp / WeChat:** +86 178 2060 4381
**Website:** https://rvseatsbed.com/